Custom CRM Development Adelaide
A custom CRM for your Adelaide business, live in weeks, not months.
We build CRM systems around how your team actually sells, services, and follows up. Our Adelaide team designs it, AI-assisted development builds it fast, and the same team hosts and supports it after launch.
- Senior-led, Adelaide-based. A local team and a direct point of contact
- First working release in weeks with AI-assisted, human-reviewed delivery
- Connects to your tools, including Xero, MYOB, Microsoft 365, and your website
- No per-user licence fees. You own the software and your data
Talk to us about your CRM
Tell us what you need and we will come back with honest advice on approach, timeline, and budget. No obligation.
Prefer to talk? Call (08) 7081 1100
Trusted by Adelaide & Australian businesses
Does This Sound Familiar?
Most businesses that come to us for a CRM are not starting from scratch. They have a system, or several, that no longer fits.
Leads live in inboxes and spreadsheets
Enquiries arrive from your website, phone, and email, and nobody has one view of who has been followed up.
Your off-the-shelf CRM does not fit
The team works around it instead of in it, and customising it further costs more every year.
The same data is entered twice
Customer details are re-keyed between the CRM, your job system, and Xero or MYOB.
You cannot see the pipeline
Forecasts rely on someone pulling a report together by hand, so decisions are made on last month's numbers.
What Your Custom CRM Can Do
We build only what your business needs, then add to it as you grow.
Leads & Sales Pipeline
Capture enquiries from your website, email, and phone automatically, then track every opportunity through stages that match how you sell.
Complete Customer Records
Contacts, companies, history, documents, and notes in one place, so anyone on the team can pick up a conversation.
Quotes, Jobs & Invoicing
Turn opportunities into quotes and jobs, then sync invoices and payments with Xero or MYOB without re-keying.
Automated Follow-Ups
Email and SMS reminders, task assignments, and alerts so no enquiry or renewal slips through the cracks.
Portals & Mobile Access
Give customers a self-service portal and your field staff a mobile app, both working from the same data.
Dashboards & Reporting
Live pipeline, conversion, and team performance reports built around the numbers you actually manage by.
Client and Customer Platforms We Have Built
Real systems, in production, managing real customers and staff.
SchedIQ
Client management platform for consultants
An all-in-one platform for psychologists, coaches, and advisers to manage clients, appointments, and billing. Built from the ground up with a Go backend, React web app, and native iOS and Android apps.
- Client records with custom billing rates
- Automated confirmations and appointment reminders
- One-click invoicing and revenue and retention dashboards
KM Corporate Security, Adelaide
Staff, site, and client management system
A purpose-built system for a South Australian security provider, replacing manual processes and disconnected tools across hospitals and client sites.
- Shift booking with real-time SMS notifications
- Timesheets feeding automated pay rate calculations
- Client invoicing, incident reporting, and role-based access
"Their product is of the highest quality and technological advancement, which has improved the efficiency in the day to day running of our business."
Catherine Burpee, General Manager, KM Corporate Security
Read the case studyFrom First Conversation to Live CRM
Architecture-first, AI-accelerated, and reviewed by a senior engineer at every step.
Workshop
We meet in Adelaide or online to map how leads, customers, and work move through your business today.
Architect & Quote
A senior engineer designs the data model and integrations, and you receive a fixed-scope quote for the first release.
Build with AI
AI-assisted development with every change reviewed by a senior engineer. You see working software every week or two.
Host & Support
We migrate your data, train your team, and host the CRM in Adelaide or your preferred cloud, with ongoing support.
What Does a Custom CRM Cost?
Cost comes down to how many workflows the CRM covers and how many systems it connects to. We always start with a focused first release that solves your biggest problem, then build on it once it is in daily use.
You get a fixed-scope quote for that first release before any work starts. After launch there are no per-user licence fees, so adding staff does not add cost.
Get a Fixed-Scope QuoteFocused first release
From $15k to $30k
One team's core workflow, such as leads, pipeline, and customer records, with one or two integrations. Typically live in 6 to 12 weeks.
Full business platform
$50k and up
Sales, service, quoting, invoicing, portals, and reporting across the business, delivered in phases with a working release at each step.
Custom CRM Development: FAQ
A focused first release covering one team's core workflow typically costs $15,000 to $30,000. A full business platform with quoting, invoicing, portals, and reporting starts from around $50,000 and is delivered in phases. You receive a fixed-scope quote before work starts, and there are no per-user licence fees afterwards.
Most first releases are live in 6 to 12 weeks. Our AI-assisted development process, with every change reviewed by a senior engineer, lets us deliver in weeks what traditionally takes months. Further features are added in regular releases after launch.
Sometimes, yes. If an off-the-shelf CRM fits your process with light configuration, we will tell you. Custom makes sense when your workflow is what sets you apart, when per-user licensing is getting expensive, or when you are paying for customisation that breaks on upgrades. We can also integrate with an existing CRM rather than replace it.
Yes. We import, clean, and de-duplicate data from spreadsheets, Access databases, and existing CRMs before go-live, and can run the old and new systems side by side during the changeover.
Yes. Integration is one of our core services. We regularly connect CRMs to Xero, MYOB, Microsoft 365, website forms, eCommerce stores, and SMS and email providers so data flows automatically.
You own the software and your data. We can host it on our Adelaide-based infrastructure, on AWS or Azure, or on your own servers. Most clients choose our managed hosting so one local team looks after the software, servers, backups, and security updates.
Ready to Build a CRM That Fits?
Meet with a senior engineer at our Prospect office or online. We will map your workflow and tell you honestly whether custom, off-the-shelf, or a few integrations is the right answer.
1/132 Prospect Road, Prospect SA 5082