Case Studies

Our Work

Real results from real partnerships. See how we've helped businesses across Australia solve complex technical challenges with custom software and managed hosting.

Foreign Xchange logo

Foreign Xchange

eCommerce & Fintech Platform

5+

Years Partnership

eCommerce

Industry

Ruby on Rails

Technology

Ongoing

Engagement

The Challenge

Foreign Xchange, an Australian eCommerce and fintech company, needed a reliable technology partner to support their growing platform. With ambitious plans for business growth, they required a development team that could deliver consistently over the long term — not just a one-off project, but a genuine partnership that would evolve with their business needs.

The Solution

Digitize became Foreign Xchange's dedicated development partner, providing ongoing custom software development, platform enhancements, and technical consultation. Our team worked closely with their leadership to understand business requirements and translate them into scalable technical solutions built on Ruby on Rails and modern web technologies.

The Results

The partnership has now spanned over five years, with Digitize continuing to deliver platform improvements, new features, and technical support. Foreign Xchange has achieved sustained business growth with a technology foundation they can rely on.

"Joseph Mullins from Digitize has been the best thing that has happened to our business Foreign Xchange. He is not only a gentleman to deal with, but his level of professionalism is of the highest level by all standard. The last 5 years has been such a pleasure to work with such a dynamic team. I would highly recommend Digitize if you are serious about your business growth."

Abishek Sharma

Co-Founder, Foreign Xchange


TCPinpoint logo

TCPinpoint

SaaS Platform for Property & Retail

18+

Months Partnership

SaaS

Industry

Custom Dev

Service

Ongoing

Engagement

The Challenge

TCPinpoint, a SaaS platform serving the commercial property and retail leasing industry, needed a software development partner who could consistently deliver reliable solutions to address their customers' most pressing problems. They required a team that was both thorough and adaptable — capable of working within an evolving product roadmap while maintaining high quality standards.

The Solution

Digitize embedded as TCPinpoint's development partner, working closely with their product team to build and enhance features that directly solved customer pain points. Our approach combined technical rigour with flexibility — adapting to changing priorities while maintaining a commitment to code quality and reliable delivery.

The Results

Over the 18-month partnership, Digitize consistently delivered reliable solutions that addressed TCPinpoint's customers' most pressing problems. The collaboration resulted in improved product capabilities, higher customer satisfaction, and a development process that adapted seamlessly to the company's evolving needs.

"The Digitize team have been our software development partners for the past 18 months. Digitize consistently delivers reliable solutions that address our customers' most pressing problems. Their thoroughness and dedication are unmatched. Joseph's willingness to adapt and commitment to quality make Digitize an invaluable asset to our success."

Rachel Kidwell

Founder + CEO, TCPinpoint


Virtual War Memorial of Australia logo

Virtual War Memorial of Australia

Hosting Migration & Managed Infrastructure

1.6M+

Profiles Hosted

Non-Profit

Sector

Managed

Hosting

24/7

Support

The Challenge

The Virtual War Memorial of Australia is the country's most comprehensive digital memorial, hosting over 1.6 million individual profiles of Australians who served in times of conflict. The organisation needed to migrate their website hosting to a provider that could deliver the performance, security, and reliability their platform demands — while ensuring the respectful preservation of this nationally significant digital archive.

The Solution

Digitize managed the complete hosting migration, providing a secure, high-performance infrastructure environment tailored to the VWMA's specific requirements. Our solution included advanced security measures to protect the sensitive data, optimised server configuration for fast page loads across the large dataset, and 24/7 monitoring to ensure continuous availability.

The Results

The migration was completed seamlessly with zero data loss and minimal downtime. The VWMA now benefits from high-speed performance, robust security, and round-the-clock support from the Digitize team. The platform continues to serve thousands of Australians who visit the memorial each day to research, remember, and honour those who served.

Read the full story of our VWMA partnership on our blog:

Digitize: The New Website Hosting Provider for the VWMA

LifeTimes logo

LifeTimes

Family History & Genealogy Platform

Millions

Family Tree Nodes

Django

Technology

Genealogy

Industry

Managed

Hosting

The Challenge

LifeTimes is a free social genealogy platform that allows users to build family trees, share stories, photos, and documents, and collaborate with family members worldwide. With millions of interconnected family tree nodes and complex relationship data, the platform needed infrastructure and development expertise to handle large-scale graph data efficiently while maintaining fast response times for users browsing deeply nested family connections.

The Solution

Digitize provides managed hosting and infrastructure optimisation for the LifeTimes Django platform. Our team focused on database performance tuning, query optimisation for complex relationship traversals across millions of nodes, and scalable server architecture. The platform features interactive family tree visualisation, timeline views, geographic mapping of family history, GEDCOM import support, and granular privacy controls — all running on infrastructure tuned for large-data performance.

The Results

The platform handles millions of family tree nodes with optimised query performance, delivering fast page loads even when traversing deeply connected family data. LifeTimes operates as a completely free service with no premium tiers — made possible in part by efficient infrastructure that keeps hosting costs manageable at scale.


KM Corporate Security logo

KM Corporate Security

Manpower Management System

Security

Industry

Ruby on Rails

Technology

PostgreSQL

Database

Docker

Deployment

The Challenge

KM Corporate Security provides security personnel across hospitals and other sites throughout South Australia. Managing the scheduling, shift allocation, and timesheets for a large roster of security guards — across multiple client sites with varying requirements — was becoming increasingly complex. They needed a purpose-built system to replace manual processes and disconnected tools, handling everything from guard availability and shift booking through to incident reporting and payroll.

The Solution

Digitize designed and built a comprehensive manpower management system on Ruby on Rails with PostgreSQL, tailored to KMCS's specific operational workflows. The platform covers the complete personnel lifecycle: guard recruitment and onboarding, qualification and clearance tracking, shift booking with real-time SMS notifications via Nexmo, timesheet management with automated pay rate calculations across day, night, weekend, and public holiday shifts, incident reporting with document management, and detailed invoicing and reporting. Background job processing with Sidekiq and Redis handles bulk communications and async operations, while role-based access controls ensure the right people see the right data.

The Results

The system transformed KMCS's operations, replacing manual scheduling and paperwork with a streamlined digital workflow. Guards receive shift notifications and acknowledge bookings via SMS, managers can track availability and allocate staff in real time, and timesheets flow directly into payroll calculations. The platform runs in Docker containers for reliable deployment and has improved the efficiency of day-to-day operations across the business.

"They were so easy to work with, I'd definitely recommend Digitize for their excellence in service, original ideas and extensive expertise. Their product is of the highest quality and technological advancement, which has improved the efficiency in the day to day running of our business."

Catherine Burpee

General Manager, KM Corporate Security


SchedIQ logo

SchedIQ

Consultancy Management Platform

SaaS

Product Type

Go

Backend

React

Frontend

iOS & Android

Mobile Apps

The Challenge

Independent consultants — psychologists, business coaches, financial advisers, and other professionals — typically juggle multiple disconnected tools for scheduling, client management, time tracking, and invoicing. Existing solutions are either too complex, too expensive, or don't cater to the specific workflows of solo practitioners and small practices with support staff.

The Solution

Digitize designed and built SchedIQ from the ground up as an all-in-one consultancy management platform. The Go backend delivers high-performance API responses with multi-tenant workspace isolation, while the React frontend provides a clean, intuitive interface featuring drag-to-select calendar scheduling, one-click invoice generation from billable events, client management with custom billing rates, and real-time analytics dashboards tracking revenue, retention, and appointment outcomes. React Native powers native iOS and Android mobile apps, giving consultants full practice management on the go.

The Results

SchedIQ delivers a complete practice management workflow — from client onboarding to getting paid — in a single platform. Key capabilities include automated email confirmations and appointment reminders, branded PDF invoice generation, calendar sync via ICS feeds with Google Calendar, Outlook, and Apple Calendar, two-factor authentication, support staff access controls, and smart duplicate detection for invoicing. The platform operates as a free service, removing cost barriers for independent professionals.

Ready to Build Something Great?

Whether you need a custom platform, a development partner, or managed hosting — let's talk about how we can help your business grow.